Audit and Claims Integrity Division
The Audit and Claims Integrity Division ensures that public health care funds are distributed appropriately to healthcare providers for services provided to beneficiaries of the Medical Care Plan (MCP) and the Newfoundland and Labrador Prescription Drug Program (NLPDP).
The division:
- manages and administers Medical Care Plan (MCP), including the auditing of physician claims;
- manages and administers eligibility and registration services for Medical Care Plan (MCP) and NLPDP ;
- provides audit services for the Department;
- manages and administers the Inter-Provincial Reciprocal Billing Agreement and Eligibility and Portability Agreement related to Newfoundland and Labrador residents accessing health services in other provinces and other Canadian residents accessing health services in Newfoundland and Labrador;
- manages claims for Medical Care Plan (MCP) beneficiaries for medical travel assistance through the Medical Transportation Program;
- manages out-of country claims for Medical Care Plan (MCP) beneficiaries;
- identifies medical and hospital expenses incurred by residents due to negligence of a third party;
The units which provide these services include: Insured Services; Medical Audit and Compliance; Programs Audit; Medical Care Plan (MCP) Public Service and Administration; NLPDP Assessment (Stephenville); Medical Affairs and Training; Claims Assessing; and Claims Processing.
Contact Information
Public Services Department
(General Info, Registration, Renewals, etc.)
Avalon/St. John’s:
P.O. Box 8700
57 Margaret's Place
Tel: 1-866-449-4459
Tel: (709) 758-1500
Fax: (709) 758-1694
Public Services Department
(General Info, Registration, Renewals, etc.)
All other areas: (Grand Falls-Windsor office)
P.O. Box 5000
22 High Street
Grand Falls-Windsor,
NL
A2A 2Y4
Tel: (709) 1-800-563-1557
Tel: (709) 292-4027
Fax: (709) 292-4052
MCP Claims Processing
P.O. Box 5000
22 High Street
Grand Falls-Windsor,
NL
A2A 2Y4
Tel: (709) 292-4013
Beneficiary Toll-free: 1-800-563-2163
Fax: (709) 292-4053
MCP Claims Assessing
P.O. Box 5000
22 High Street
Grand Falls-Windsor,
NL
A2A 2Y4
Tel: (709) 292-4004
Beneficiary Toll-free: 1-800-563-2163
Fax: (709) 292-4053
Medical Affairs & Training
P.O. Box 5000
22 High Street
Grand Falls-Windsor,
NL
A2A 2Y4
Tel: (709) 292-4003
Fax: (709) 292-4053
Executive
P.O. Box 8700
57 Margaret's Place
Tel: (709) 758-1506
Fax: (709) 758-1575
Medical Audit & Compliance
P.O. Box 8700
57 Margaret's Place
Tel: (709) 758-1566
Beneficiary Toll-free: 1-800-563-4199
Fax: (709) 758-1691
Programs Audit
P.O. Box 8700
57 Margaret's Place
Tel: (709) 758-1449
Fax: (709) 729-2955
Toll-free Fax: 1-866-969-2955
NLPDP Assessment (Stephenville)
Toll Free: 1-888-859-3535